Submit a request – More Than Strata Support

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Your email address

Renovations in your strata lot (NSW)(optional)

Before submitting your renovation application, please review the renovation categories here: https://help.morethanstrata.com.au/hc/en-au/articles/52808571615129

Subject

Strata Plan (SP) number

For example: SP12345. If you're unsure, check your levy notice or strata records.

Lot / Unit number

Your lot or unit number in the building.

Owner full name

Name of the registered lot owner.

Your relationship to the lot

Tell us whether you are the lot owner, or a managing agent acting for the owner.

Best email for correspondence

We'll use this email to send updates about your application.

Best contact phone number(optional)

Optional, but helpful if we need to clarify anything quickly.

What best describes your works?

If you are unsure, choose “Not sure” and describe your works in detail below. We'll confirm the correct category for you.

Description

What type of works are you planning? (Select all that apply)

Please select all that apply. You can provide more detail in the description field above.

Bathroom renovation(optional)

Kitchen renovation(optional)

Floor coverings (e.g. new floorboards, tiles, hybrid flooring)(optional)

Air-conditioning installation or upgrade(optional)

Internal non-structural wall changes (e.g. removing or adding a partition wall)(optional)

Solar panel installation (e.g. rooftop solar panels, battery systems)(optional)

Hot water system installation(optional)

Electrical / cabling upgrades (e.g. data, power points, NBN works)(optional)

Other (please describe in the works description above)(optional)

Will your bathroom works involve re-tiling and/or replacement of waterproofing membranes?(optional)

Are you installing hard flooring (e.g. timber, tiles, hybrid) rather than carpet?(optional)

Will any AC units, pipework or penetrations be visible on external walls, roofs, balconies or other common property?(optional)

Will any walls being modified be structural or load-bearing?(optional)

Proposed start date(optional)

When do you expect the renovation works to start?

Estimated duration of works(optional)

For example: 2 weeks, 10 working days, etc.

Days and hours of work(optional)

For example: Monday–Friday, 8:00am to 5:00pm.

How will your contractors use and protect common property?(optional)

Please include: • how materials will be moved in and out (lifts, stairs, loading dock) • whether any materials or skip bins will be on common property and where • how dust and dirt will be managed and how common property will be cleaned • what steps will be taken to minimize false fire alarm activations.

Will works occur in or impact any common property areas outside your lot?(optional)

Please describe which common property areas will be affected(optional)

For example: hallway walls, foyer ceiling, balcony slab, external walls, roof space, services risers, etc.

Principal contractor – company name(optional)

Principal contractor – contact person(optional)

Principal contractor – phone(optional)

Principal contractor – email(optional)

Principal contractor – license number and trade type(optional)

For example: NSW Contractor License 123456C – Builder / Plumber / Electrician.

Does the principal contractor hold current public liability insurance?(optional)

Acoustic certificate or product data (hard flooring)(optional)

Required if you are installing hard flooring. Please upload any acoustic test reports or manufacturer data sheets that show the acoustic rating of the proposed flooring/underlay system.

Structural engineer's report or certificate(optional)

Required if your works involve structural changes or removal of load-bearing walls. Upload any engineer reports or certificates you have obtained.

Plans, drawings, quotes and specifications(optional)

Upload any plans, sketches, quotes, scope of works or specifications that will help us understand your proposal. For solar installations, this may include roof layout drawings, panel locations and system specifications.

Other supporting documents (optional)(optional)

Upload any other relevant documents (for example: waterproofing details, additional photos, reports or certificates).

I understand these works are cosmetic only, do not alter common property, and I must still comply with my scheme's by-laws (including noise, hours of work, waste and use of common property).

I have read the renovation-related by-laws for my scheme (or will do so before works start).

I understand that any approval may be subject to conditions imposed by the Owners Corporation and/or strata committee, and I agree to comply with those conditions.

I will ensure the works are carried out in a proper and competent manner and will make good any damage to common property caused by the works.

I understand that if a meeting and/or by-law is required, additional fees may be payable to cover meeting costs, legal drafting and registration fees.

I will not commence the works until written approval has been provided (except where the works are clearly cosmetic only).

Attachments(optional)

Add file or drop files here